Last Updated: 01/01/2023
At Codew.in, we strive to provide high-quality digital products to our customers. Due to the nature of digital goods, our return and refund policy is structured as follows:
1. General Policy
- All sales of digital products are final.
- Refunds are only provided under specific conditions mentioned below.
2. Eligibility for Refunds
We offer refunds only in the following cases:
- The product was not delivered due to a technical error on our end.
- The downloaded file is corrupted or non-functional, and our support team is unable to resolve the issue.
- A duplicate purchase was made due to a system error.
3. Non-Refundable Cases
Refunds will not be granted under the following conditions:
- You changed your mind after purchasing the product.
- You no longer need the product or found an alternative elsewhere.
- The product is incompatible with your system or software due to your failure to review the product description before purchase.
- You claim unauthorized access to your account or purchase.
4. Requesting a Refund
If you meet the eligibility criteria, follow these steps to request a refund:
- Contact our support team at [Insert Email] within 7 days of purchase.
- Provide your order details and the reason for the refund request.
- Our team will review your request and respond within 5 business days.
5. Refund Processing
- Approved refunds will be processed to the original payment method within 7-10 business days.
- We are not responsible for delays caused by your bank or payment processor.
6. Chargebacks and Disputes
- If a chargeback or payment dispute is initiated without contacting us first, your account may be suspended.
- We reserve the right to dispute any chargeback claims that do not align with our refund policy.
7. Modifications to This Policy
- Codew.in reserves the right to modify this Return and Refund Policy at any time.
- Significant changes will be communicated through our website.
For any questions regarding our Return and Refund Policy, contact us at [Insert Email].
Codew.in – Your Trusted Digital Product Store